Wanderbakes

Guides  /  Customer story

New design, new date, change of mind

Aria had been asking questions since the month before, then went quiet. Our admin followed up, "without being pushy". The order finally came in four days ahead, and the cake arrived on time. Not every custom cake order runs straight from start to finish, and our customers wrote about it, including feedback for our admin team.

Aria★★★★★ Google review · 4 min read
Cake covered in pink rose petals
A Wanderbakes cake: rose petals. Not the cake from this story.

“without being pushy”

Aria · Google review

A real story, taken from a public Google review. We have never given a discount or anything else in return for a review. Did you write this review and would rather it not appear here? Message us on WhatsApp at +62 812-1880-1119 and we will remove it promptly.

The full review

Aria★★★★★ · Google review · July 2025 · ordered four days ahead

Ordered 4 days ahead and still served. The admin is patient and professional to the core. I'd been asking questions since the month before, then went quiet, but the admin took the initiative to follow up on my interest without being pushy. The cake was made and arrived on time, everyone was happy. Good job.

Original (Bahasa Indonesia)

Pesan H-4 masih dilayani. Admin penyabar dan profesional to the core. Nanya-nanya dari bulan lalu, sempet saya diemin, tapi adminnya inisiatif kontak interest saya tanpa nada memaksa. Kue jadi dan sampai tepat waktu, semua orang senang. Good job.

What they changed

  • Avrilla R. changed the date several times and "was still served kindly". Their advice for you: order 7 days ahead.
  • Nur R. ordered a Thomas the train cake for a 3-year-old. When the delivery date changed, the team "helped by storing it", and it still tasted good.
  • Zebby P. ordered last minute and admits to being "fussy and indecisive". The admin stayed "really patient".
  • Lyonita P. had lots of requests but wanted the price to stay within budget, and was given other options that were "very satisfying".
  • Stefani T. was asked a week after the cake arrived "how’s the cake", for our improvement.

Feedback for us

Some customers also wrote about what we should do better, and we show that too. Nita S. gave 4 stars: if a buyer doesn't know yet what design they want, the admin "doesn't give many ideas"; once the buyer knows, the result is as expected. Genta hopes the admin on Instagram will reply faster.

If you don't have an idea yet, send two or three designs you like, from the catalogue or anywhere else. And to order, use WhatsApp.

From our kitchen

Our designer replies with what can be made before you pay, so changes are easiest early on. Before the cake goes out, the admin usually sends a photo of it on WhatsApp, so the writing and decoration can still be checked. Tell us the number of guests and your budget; the admin helps you pick a size that's enough, without offering a tier you don't need.

How to order a cake

  1. Message Wanderbakes on WhatsApp at +6281218801119 (wa.me/6281218801119).
  2. Tell us two things: the date, and who the cake is for.
  3. Send the full address (building, cluster, block or unit number) and a phone number the courier can call.
  4. For a custom cake, send a reference photo. The designer replies with what can be made before you pay.
  5. Ordering from abroad? We accept Visa and Mastercard from any country, through a secure payment link.

More from customers

Avrilla R.★★★★★ · Google review · July 2025 · changed the date

for that price it's VERY WORTH IT because the cake's shape matched the request, it tastes GOOD, not careless (maybe made with premium ingredients) and delivery followed the instructions. the admin was friendly too, I changed the date several times but was still served kindly (ordering 7 days ahead is recommended) all the best to wanderbakes

Original (Bahasa Indonesia)

buat harga segitu SANGAT WORTH IT karena bentuk cake nya sesuai request, rasanya ENAK ga asal asalan (mungkin dibuat dengan bahan premium) dan pengiriman sesuai intruksi. untuk adminnya juga ramah, saya bbrp kali ganti tanggal tapi tetap dilayani dengan ramah (disarankan pesan H-7 ya) sukses selalu untuk wanderbakes

Nur R.★★★★★ · Google review · September 2025 · delivery date changed

Ordered a Thomas the train birthday cake for a 3-year-old.. asked to change the delivery date and they helped by storing it, and the cake still tasted good. Friendly and helpful admin

Original (Bahasa Indonesia)

Pesan kue ultah tema kereta thomas buat anak umur 3 th..request ada perubahan tanggal pengiriman bisa dibantu simpan kan dan rasa kue ttp enak. Admin ramah dan helpfull

Zebby P.★★★★★ · Google review · July 2022 · last-minute order

first saw wanderbakes in an instagram ad, only went by the reviews and the cute designs. after ordering it wasn't disappointing. the cake was as tasty as it was pretty. moist, with just the right sweetness. I ordered strawberry cheese. the admin was friendly and really patient even though I ordered last minute and was fussy and indecisive. thank you wanderbakes :)

Original (Bahasa Indonesia)

pertama kali liat wanderbakes di ads instagram, cuma modal liat review sm bentuk yg lucu. setelah order ternyata tidak mengecewakan. kuenya enak, seenak tampilannya yg cantik. kuenya moist dan manisnya pas. aku pesan rasa strawberry cheese. adminnya ramah dan sabar bgt walaupun aku pesan dadakan dan bawel plin plan. thank you wanderbakes :)

Lyonita P.★★★★★ · Google review · November 2023 · within budget

Wanderbakes' PIC is very communicative and solution-oriented. So when the customer (me) asked for all sorts of things but wanted the price to stay within budget, my requests were still respected and I was given other options that were very satisfying. The cake design was exactly what I wanted. Thank you. There's gonna be next purchase definitely!

Original (Bahasa Indonesia)

Wanderbakes PIC nya sangat komunikatif, dan solutif. Jadi ketika customer (saya) minta request macem2, tapi pengen harga jg tetep masuk budget, masih dihargai requestnya dan dikasih alternatif lainnya yang sangat memuaskan. Desain kuenya juga persis bgt kyk yang dimau. Makasih yah. There's gonna be next purchase definitely!

Stefani T.★★★★★ · Google review · July 2024 · asked again a week later

Ordered a custom cake and the result matched the sample picture … the service is really good, chat replies are fast & once it arrived they let me know right away and gave storage instructions. After a week they also asked how’s the cake etc for their improvement … all the best Wanderbakes!

Original (Bahasa Indonesia)

Order custom cake dan hasilnya sesuai sama contoh pic … service nya bagus bgt, reply chat nya cepat & setelah sampe juga langsung diinfo dan dikasi petunjuk penyimpanannya. After a week jg ditanya how’s the cake dll for their improvement … sukses selalu Wanderbakes!

Nita S.★★★★ · Google review · September 2023

the cake was tasty and the drawing matched the order, but if we buyers are unsure about the cake design, for example don't know yet what we want, the admin doesn't give many ideas. but once the buyer knows what shape they want, the seller can follow it as expected. great, all the best wanderbakes

Original (Bahasa Indonesia)

kuenya enak gambar sesuai pesanan, tapi kalau kita pembelinya bingung dengan desain kue misalkan belum tau. mau seperti apa adminnya agak kurang memberikan ide. tapi setelah pembeli tahu mau bentuk seperti apa penjual dapat mengikutinya sesuai dengan ekspektasi. keren sukses terus wanderbakes

Genta★★★★★ · Google review · September 2024 · ordered a day ahead

Bought a cake at Wanderbakes for my friend’s birthday! Super happy cuz everything was perfect, what I asked what I got. The admins are also very warm and friendly, hope the admin on IG replies faster tho haha but besides that all good. Ordered D-1 and they could deliver my order on the d day right on time (based on their delivery schedule). Really recommended you to get your custom cakes here!

Every quote on this page is a real, publicly visible Google review, as written. Indonesian reviews are shown in English translation, with the original underneath. Cuts are marked "…". Wanderbakes has never paid for a review or given anything in return for one: no discounts, vouchers, gifts, free cakes or barter. If you wrote one of these reviews and would rather it not appear here, message us on WhatsApp and we will remove it promptly.

Frequently asked questions

Can I change the delivery date of a custom cake?

Customers wrote in their Google reviews that they could change the date, and one had the cake stored when the date changed. Let the admin know on WhatsApp as early as you can.

Can I order a custom cake within a budget?

Tell us your budget at the start. Customers wrote that they were offered options that stayed within budget, and the admin helps pick a size without offering a tier you don't need.

I don't know what design I want yet. What should I do?

Send two or three designs you like. The designer replies with what can be made before you pay.

Updated 2026-10-07

For someone who matters.

Since 2019, 62,000+ cakes. Rated 5.0 from 1,100+ Google reviews.

Order on WhatsApp